Installing DockSnap on your devices

DockSnap is a web app that installs like a native app. You don't download it from the App Store or Play Store — you add it securely, straight from the browser. That's deliberate:

  • It runs on the older phones and shared tablets warehouses actually have
  • Every device is always on the latest version — nothing to update
  • New team members are capturing in under a minute

iPhone / iPad (Safari)

  1. Open app.docksnap.io in Safari and log in
  2. Tap the Share button at the bottom of Safari
  3. Scroll down and tap Add to Home Screen
  4. Tap Add in the top right

The DockSnap icon appears on the home screen and opens full-screen, like any app.

Android (Chrome)

  1. Open app.docksnap.io in Chrome and log in
  2. Tap the menu button (three dots, top right)
  3. Tap Add to Home screen
  4. Tap Add to confirm

On a computer

Just bookmark app.docksnap.io. Everything your team captures on the dock is instantly there to browse, search, and share — the office side of DockSnap works best on a big screen.

Tips for rolling out to a dock team

  • Set up each shared tablet once — add the icon, log in with that station's account, done
  • The camera permission prompt appears on first capture; tap Allow
  • If the in-app "Add to Home Screen" banner was dismissed and you want it back, these steps above always work regardless
Stuck? Email support@docksnap.io — a real person answers, no ticket queue.