Quick start for admins
You've signed up. Here's the fastest path to a working setup.
1. Run the setup walkthrough
Right after payment you land in a short setup walkthrough: pick a password, confirm your time zone and site details, choose how your crew enters load references (typed or barcode scan — and raise your hand for OCR if you want us to set it up), and invite your first teammates. Two minutes, and everything it asks is changeable later under Settings.
Skipped it or closed the tab? No problem — your welcome email has a Set Your Password link as a backup (it expires after 48 hours; if it has lapsed, use "Forgot password" on the login page or ask us at support@docksnap.io), and a Finish setup banner brings you back to the walkthrough next time you sign in.
2. Capture your first load
Open Capture, choose Shipping or Receiving, and take a photo of anything on your dock. That's a capture session — every photo you add is stamped, grouped, and stored together. See Capturing proof for the full workflow.
3. Put it on your phone
Scan the QR code at the end of the setup walkthrough with your phone — it signs you straight in. For everyone else's devices, follow the install guide — one minute per device, no App Store. The walkthrough also gives you a print-ready breakroom poster with a QR code that takes the crew to the sign-in page.
4. Invite your team
Open Team (app.docksnap.io/docksnap/team):
- Enter a teammate's email and tap Invite
- They get an email with their own set-password link
- They're capturing as soon as they've set it
Your plan includes the number of seats you chose at signup. Team members can capture and browse; only admins manage the team, settings, and billing. If someone leaves, suspend them on the Team page and the seat frees up instantly. Need more seats? Email support@docksnap.io.
5. Check your settings
Under Settings → Proof of Load you can tune how capture works for your site — for example whether references are entered by barcode scan, typed manually, or both.